Returns & Exchanges

At Seraphina Treasures, we want you to be completely enchanted by your purchase. If you are not satisfied, we offer a hassle-free 30-day return policy for all unworn fashion pieces and accessories.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.